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The How of Business - How to start, run & grow a small business.


The How of Business Podcast is dedicated to helping you start, run and grow your small business. 

Aug 22, 2016

A Customer Service Manifesto is critical to delivering remarkable experiences in your small business. It’s your declaration of what you stand for and is the basis of your company’s culture. In this short episode Henry highlights the “6 Steps to Deliver Remarkable Service” and you can download our Customer Experience Manifesto from the show notes page.